Privacy policy

Flight It & Computers (Pty) Ltd respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

Who is responsible

Flight It & Computers (Pty) Ltd, 6 Fort Road, Annlin, Pretoria, Gauteng. Information Officer: Richardt van Staden, flightcomputer.info@gmail.com, 082 708 2658.

What we collect

• Contact details: name, email address, cellphone number.
• Delivery and billing details: address, delivery notes, and for businesses the company name.
• Order details: what you bought, amounts, payment status (not your card details: PayFast handles payments).
• Messages you send us by WhatsApp, email or phone.
• Basic technical data our website host records to keep the site secure and working (for example IP address and browser type).

We do not use advertising or tracking cookies.

Why we use it

Only to process, deliver and support your order (including returns and warranty claims), to answer your questions, and to meet our legal and tax obligations. We do not sell your information and do not send you marketing unless you ask for it.

Who we share it with

• Our distribution partner and courier: your name, delivery address and phone number, so your order can be packed and delivered to you.
• PayFast: to process your payment.
• Our email and website service providers (Google, Cloudflare), which store and send information for us. Some of these providers may process information outside South Africa, under data protection that is at least as strong as POPIA.
• Our accountant and SARS, as required for tax records.

How long we keep it

Order and invoice records are kept for 5 years, as required by tax law. Other information is deleted when it is no longer needed.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls.

Your rights

You may ask what information we hold about you, ask us to correct or delete it, or object to how it is used. Contact our Information Officer at flightcomputer.info@gmail.com. If you are not satisfied, you may complain to the Information Regulator (inforeg.org.za).

Changes

We may update this policy. The latest version is always on this page.