Terms & conditions

These terms apply when you use this website or buy from Flight It & Computers (Pty) Ltd ("we", "us"). Nothing in these terms limits your rights under the Consumer Protection Act, 2008 (CPA) or the Electronic Communications and Transactions Act, 2002 (ECT Act).

1. About us

Our company details are on the About us & contact page.

2. Products and descriptions

We sell new products supplied by our distribution partner. We take care to describe products correctly, but descriptions, specifications and images come partly from manufacturers and are for illustration. If something is unclear, ask us before you buy.

3. Prices

All prices are in South African rand (ZAR). We are not registered for VAT, so no VAT is charged. Delivery is charged separately and shown before you pay. Prices and stock are updated every hour and may change until your order is confirmed. If a price on the website is clearly wrong (for example because of a technical error), we will tell you before processing your order and you may cancel for a full refund.

4. Ordering

While our online checkout is being set up, you order by sending us a WhatsApp message or email. We confirm the price, stock, delivery fee and payment details in writing before you pay. An order is accepted only when we confirm it and your payment has been received. Stock is held by our distribution partner and is confirmed when we place your order. If an item turns out to be unavailable after you have paid, we will contact you and you can choose to wait, choose another item or get a full refund.

5. Payment

Payments are processed by PayFast, a registered payment provider. We do not see or store your card details. Until online checkout is live, we will send you payment details in writing.

6. Delivery

We deliver in South Africa only. See our Delivery policy.

7. Cancellations, returns and warranty

You may cancel an online purchase within 7 days after receiving the goods (ECT Act section 44), and you have the right to return defective goods within 6 months (CPA section 56). Manufacturer warranties apply as shown on each product. See our Returns & refunds policy.

8. Liability

To the extent the law allows, we are not liable for indirect or consequential loss (for example loss of data or profits) arising from the use of products bought from us. Please back up your data before installing new hardware or software. This does not limit any right you have under the CPA.

9. Privacy

We handle your personal information as set out in our Privacy policy.

10. Disputes

If you have a complaint, please contact us first so we can try to sort it out. If we cannot, you may contact the Consumer Goods and Services Ombud (cgso.org.za) or the National Consumer Commission. These terms are governed by the laws of South Africa.

11. Changes

We may update these terms. The version on the website when you place your order applies to that order.